Privacy Policy

Last updated: 7 February 2026

1. Who are we?

Kosify is responsible for processing personal data as described in this privacy policy.

Data controller

2. What personal data do we process?

We only process personal data that is necessary to handle your request correctly and keep our website secure and operational.

The following data may be processed through the contact form on our website:

  • Name
  • Email address
  • Company name (if provided)
  • Content of your message

We also process:

  • IP address (temporarily and for technical purposes, via server logs and security measures)
  • Technical data required for the security and operation of the website

3. Why do we process this data?

We process your personal data solely for the following purposes:

  • Responding to your question or message
  • Pre-contractual communication at your request
  • Protecting our website against misuse and spam
  • Ensuring the website functions correctly and securely

We do not use your data for marketing purposes without your explicit consent.

4. Legal basis for processing

Your personal data is processed on the basis of:

  • Steps taken prior to entering into a contract
    (when you contact us yourself through the contact form)
  • Legitimate interest
    (for website security, preventing misuse and maintaining technical logs)

5. How long do we keep your data?

Data from contact requests is retained for as long as necessary to handle your request correctly.

Email correspondence resulting from a contact request is retained for a maximum of 12 months, unless:

  • a further business relationship is established, or
  • a legal retention obligation applies

We do not retain personal data longer than necessary for the purposes described above.

6. Who do we share your data with?

Your personal data is not sold and is not shared for commercial purposes.

To provide our services and secure the website, your data may be processed technically by the following parties, acting as processors within the meaning of the GDPR:

Hosting and email
Our website and email are hosted by a European hosting provider (Hetzner, Germany).

Website security
We use Cloudflare Turnstile to protect against spam and misuse.

Appointment scheduling
If you voluntarily continue to Cal.com to schedule an appointment, the processing of personal data takes place outside our website and is subject to Cal.com’s privacy policy.

Appropriate data processing agreements are concluded with these parties in accordance with the GDPR.

7. Transfers outside the European Economic Area (EEA)

In limited cases, personal data (such as IP addresses) may be processed by parties outside the European Economic Area, such as Cloudflare.

In that case, the transfer is based on:

  • European Standard Contractual Clauses
  • Appropriate technical and organisational safeguards

8. Cookies

Our website only uses functional and strictly necessary cookies required for:

  • securing forms
  • the proper operation of the website

We do not use tracking cookies, marketing cookies or analytics cookies.

For more information about our use of functional cookies, you can contact us at info@kosify.net.

9. Your rights

As a data subject, you have the following rights:

  • Right of access to your personal data
  • Right to correct inaccurate or incomplete data
  • Right to erasure of your data
  • Right to restriction of processing
  • Right to object to processing
  • Right to data portability

You can exercise these rights by contacting us at info@kosify.net.

To prevent misuse, we may ask you to verify your identity.

10. Complaints

Do you have a complaint about how we handle your personal data? You can contact the Belgian supervisory authority:

Data Protection Authority (DPA)
Rue de la Presse 35, 1000 Brussels
https://www.gegevensbeschermingsautoriteit.be

11. Changes

This privacy policy may be updated when our website or services change. The most recent version is always available on this page.